Get in Touch With Us
Whether you have a question about how the sweepstakes model works, want to flag something that looks out of date, or have a suggestion for a platform we should cover, this is the right place. Here is how to reach us and what to expect when you do.
How to Send Us a Message
Email is the most direct route to our team. We review every message personally and aim to reply within two working days. You can reach us at [email protected].
A brief description of your enquiry upfront helps us route it to the right person quickly. You do not need to write at length — a clear subject line and a sentence or two about what you need is enough to get things moving.
What We Can Help With
We receive a range of messages and welcome all of them. The most common reasons readers get in touch include:
- Content questions — If something on a page about new sweepstakes casinos, coin structures, or redemption terms is unclear, ask us. We will either clarify or point you to a more detailed resource.
- Accuracy and corrections — Our editorial team works to keep platform details — welcome offers, eligible states, coin types, redemption thresholds — current as of each fact-check date. If you spot something that has changed or looks wrong, please tell us. We take accuracy seriously and will investigate promptly.
- Platform suggestions — If a newly launched social casino or sweeps coins platform belongs in our rankings and we have not covered it yet, we would like to hear about it. We review all suggestions against our editorial criteria before making any changes.
- Partnership and commercial enquiries — If you represent a sweepstakes casino operator or an affiliated business and want to explore how we might work together, introduce yourself and outline what you have in mind. All commercial relationships are disclosed in our editorial content and do not determine how platforms are ranked.
- Responsible play concerns — If you or someone you know is struggling with their relationship with social casino gaming, mention this in your message and we will point you toward appropriate support resources.
- General feedback — Suggestions for new content, topics readers want explored, or anything else — we read it all.
What Happens After You Write to Us
Your message goes to a real person on our editorial team — not an automated filter. We do not send templated replies in place of an actual response.
Our standard turnaround is two working days. During periods of high volume it may run slightly longer, but we will always follow up. If your enquiry relates to a time-sensitive correction on a sweepstakes platform listing, note that in your message and we will prioritise it.
A Note on Our Editorial Approach
Sweepstakes Casino covers social casino platforms that operate under a promotional sweepstakes model — not traditional real-money gambling. The platforms we review use a dual-currency structure: a play-for-fun coin (such as Gold Coins) and a sweepstakes coin that can be redeemed for prizes, subject to each operator's terms, identity verification, and applicable state rules.
Our rankings reflect independent research and editorial assessment. State availability, age requirements, redemption conditions, and platform terms change regularly, so if you notice that a detail is no longer accurate, your message helps us keep the site useful for everyone.
We appreciate you taking the time to reach out, and we look forward to hearing from you.