First off, let me introduce myself: my name is Natalie and I will be in charge of communicating with you for our updates at Instabeat. This means faster response time and more updates! 🙂
We are sorry for the long absence, but rest assured we are still alive! We shipped a batch out in June, and got some really valuable feedback from the first users, but it has been difficult to ship out more units. We still haven’t smoothed out our manufacturing process, so we are taking our time to ensure quality.
We have some good news! We finished manufacturing all of the circuit boards and are working on running more tests to make sure that all parts are cohesive and to our standards! ALL units should be shipped in the next few weeks. We can’t promise a specific date, but it will be soon! 🙂
Ultimately, we want to thank you for your patience and understanding. If you do not wish to wait any longer, however, you can email [email protected] to request a refund.
Thanks for believing in us and sticking with us through the rough patches!
-Natalie and the Instabeat Team